Independent rating of Forex broker Alvexo

About company

Alvexo is a forex broker operated by HSN Capital Group Ltd. The company is supervised and regulated by the Financial Services Authority (FSA) of Seychelles. Under the FSA regulation, all Forex brokers are obliged to comply with a number of important requirements and standards. The key requirements include the segregation of clients’ funds and the use of the latest digital security measures for conducting transactions. Thus, all trades are secured with 256-bit RapidSSL encryption.

Trading conditions

• CFDs on over 450 assets, including currencies, commodities, indices, and cryptocurrencies
• five types of trading accounts
• demo account
• Islamic account
• trading signals
• technical analysis
• welcome bonus
• video tutorials and other training materials available in Trading Academy section
• economic calendar and trading calculator
• daily market analysis

Trading platform

Alvexo offers its clients two trading platforms - a well-known MetaTrader 4 and a proprietary platform Alvexo Trading. The MT4 trading platform is widely popular among brokers and traders thanks to a wide range of functions and trading tools. Thus, the platform features more than 30 built-in indicators and 9 time frames, several navigation windows, different types of orders, a multilingual interface, and automated trading. With the Alvexo Trading platform, traders can benefit from the following features: instant execution, a wide range of charting tools, real-time asset data, and quick order execution based on incoming alerts.

Support service

Clients can reach the Alvexo customer support service via live chat and or by filling out a contact form. Alternatively, they can find a contact phone number on the company’s website.

Traders’ reviews

Most of the feedback found online is negative. Traders usually complain about difficulties with funds withdrawal and fraudulent actions of the broker. In addition, clients are disappointed with high spreads in Classic accounts, a large initial deposit, and a slow response from customer support.

Advantages:

• regulated broker
• broad choice of trading accounts
• demo and Islamic accounts available
• easy-to-use МТ4 trading platform
• plenty of training materials for traders
• welcome bonuses

Disadvantages:

• high spreads
• official website lacks detailed info on CFD products
• difficulties with funds withdrawal
• high minimum deposit
• complaints about customer support service
• bad customer reviews