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Independent rating of Forex broker City Index

5/10 (votes 100)

On-line since
2001
Country of origin
UK
Regulation
FSA
Payment options
bank transfers, debit cards
Minimum account size
-
Minimum lot size
0,01
Leverage
1:400
Spreads
0.5 pips on EURUSD
City Index was founded in 1983. The company is licensed by a reliable organisation. Besides, it has a great a great working experience. Originally, the broker was a separate entity. Later, the company was taken over by one of its main competitors. Today, City Index is part of a large financial holding company - GAIN Capital.

The broker was established in the UK. However, its headquarters are in the US. The company has branches in London, Sydney, Dubai, Hong Kong, Shanghai, Tokyo, and Singapore. The City Index's website is in English only. Its clients are primarily from the UK and the US. 

The broker positions itself as a large FX and CFD provider. Its clients can also trade cryptocurrencies.

Trading instruments and platforms
City Index offers its clients to trade around 84 currency pairs and above 4,500 shares, including indices and digital currencies such as Bitcoin, Ethereum, Bitcoin Cash, Lightcoin, and Ripple.

City Index recommends its clients trading on the Advantage Web platform. This is a browser system with a great number of settings and advantages:
  • HTML 5 advanced graphics
  • technical and fundamental analysis portal
  • fully customized screen layouts
  • Advantage apps are available for smartphones and tablets on iOS and Android
  • Reuters news feed and an economic calendar


AT Pro and MetaTrader4 are also available for download. Both platforms have a good speed of information processing and capabilities of automated trading.

Analytics, training
The company provides comprehensive market analysis. It releases reviews on the market developments on a regular basis. As for education, City Index does not offer its clients any training courses. However, there is a general introductory section where beginners can find valuable information.

Comments

Author: Zaysi Date: 2021-08-30 02:40:28 (UTC+3)
Trading with City Index is painful. I was suffering from slow order execution and crashing trading platform. I have called them and report on the issues. However, they didn't fix the issues. I didn't see any improvement for that. They are not a reliable broker, and they ignore their clients. I have sent emails about my trading trouble, but none of them reply me. I don't like to trade with them, and the only way I can do it is only to close my account at this broker. So I closed my account and move to a reliable broker. My advice to all trader who wants to join this broker, think it clearly.
Author: John Raim Date: 2021-07-20 03:00:05 (UTC+3)
I still don't understand why City Index became popular in our country. When I tried their demo account, I did not like the experience because the platform always crashed. If that was how their demo accounts are, then I doubt that they would be able to provide smooth services on the real account.
Author: Lily Date: 2021-04-20 03:29:53 (UTC+3)
I feel so guilty joined City Index. Their platform is unstable. It does not always run smoothly. I can still earn a few profits, but there have been some missed opportunities because of the platform's technical issues. Five months since I joined them, I didn't see any improvement from them. So, I had to stop trading with them. No profit as well on these six months because of their bad trading conditions. They are an unreliable and unprofessional broker. No more trade with them. I'm moving to another broker.
Author: Neill Date: 2021-03-30 08:42:35 (UTC+3)
I deposited $100 at City Index and after one week, my account balance was down to half already. There is an issue in the platform and some of my trades are automatically closed even though I did not set a TP or SL. It will always close at a losing position which made me lose so much. I am still waiting for the response of the company now.
Author: Misuskal Date: 2021-02-04 08:16:12 (UTC+3)
I prefer City Index broker so far. Almost two months ago, I made a $1500 deposit via Skrill and got 30% welcome bonus. Using their AT Pro platform to trade and found far the best execution I have ever get. I never get disconnection problem and all my EAs work very well. Last CPI news I place an order using EA and I got profit 261$ that was wonderful. One week ago, I withdraw $640 from my profit via Skrill and they send it on my account same day even they did not deduct any fee. City Index surely deserves a 5 star rating!
Author: Hayya Date: 2020-12-22 01:48:10 (UTC+3)
I had a lot of issues with this broker. Execution of trades is always slow, spreads is too wide, which only leads to my loss. Even the support team has not been helpful, they are ignorant people. Also, the issue that made me stop trading with City Index is that I have sent a withdrawal request, and it's been two weeks now, but I still didn't get my money! Be careful with this broker. I really don't recommend them
Author: Milton Date: 2020-11-30 05:21:46 (UTC+3)
Trading the EURUSD pair at City Index is highly profitable because of the tight spread. However, when it comes to other pairs, the spread is too wide. I am honestly only trading the EURUSD pair now because the others are just unreasonable. Thankfully, I still manage to earn somehow.
Author: Milton Date: 2020-11-30 05:20:45 (UTC+3)
Trading the EURUSD pair at City Index is highly profitable because of the tight spread. However, when it comes to other pairs, the spread is too wide. I am honestly only trading the EURUSD pair now because the others are just unreasonable. Thankfully, I still manage to earn somehow.
Author: Georgiev Date: 2020-08-31 07:39:35 (UTC+3)
City Index is a scam. I got profit $800 and I requested for withdrawal but they didn't give it yet. I have called support team, they said some issue and they asked me to wait until they finish to investigate the issue and it's been 3 weeks I'm waiting for it but they don't respond me at all. I am still waiting for my money and I won't lose it, but I don't recommend this broker for your trading. Stay away from this broker.
Author: Nerrel Date: 2020-04-17 04:30:27 (UTC+3)
I have been trading at City Index for two years and a half now. The trading experience is pleasant. Throughout the years that I have made my trading activities with them, I don't remember being troubled with anything huge. I have never encountered a very big issue that it has affected my trades. Also, although I withdraw my profit rarely, I can say that their transaction system is efficient. My fund is always transferred to me withing the estimated time of arrival.

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