261 brokers
24138 reviews

Independent rating of Forex broker City Index

5/10 (votes 100)

On-line since
Country of origin
Payment options
bank transfers, debit cards
Minimum account size
Minimum lot size
0.5 pips on EURUSD
City Index was founded in 1983. The company is licensed by a reliable organisation. Besides, it has a great a great working experience. Originally, the broker was a separate entity. Later, the company was taken over by one of its main competitors. Today, City Index is part of a large financial holding company - GAIN Capital.

The broker was established in the UK. However, its headquarters are in the US. The company has branches in London, Sydney, Dubai, Hong Kong, Shanghai, Tokyo, and Singapore. The City Index's website is in English only. Its clients are primarily from the UK and the US. 

The broker positions itself as a large FX and CFD provider. Its clients can also trade cryptocurrencies.

Trading instruments and platforms
City Index offers its clients to trade around 84 currency pairs and above 4,500 shares, including indices and digital currencies such as Bitcoin, Ethereum, Bitcoin Cash, Lightcoin, and Ripple.

City Index recommends its clients trading on the Advantage Web platform. This is a browser system with a great number of settings and advantages:
  • HTML 5 advanced graphics
  • technical and fundamental analysis portal
  • fully customized screen layouts
  • Advantage apps are available for smartphones and tablets on iOS and Android
  • Reuters news feed and an economic calendar

AT Pro and MetaTrader4 are also available for download. Both platforms have a good speed of information processing and capabilities of automated trading.

Analytics, training
The company provides comprehensive market analysis. It releases reviews on the market developments on a regular basis. As for education, City Index does not offer its clients any training courses. However, there is a general introductory section where beginners can find valuable information.


Author: Ryuza Date: 2022-08-19 07:04:25 (UTC+3)
City Index is not appropriate for me. I do not like their platforms it works slowly, usually, It takes 4-6 minutes to log in here. End of the last month my 18 trades closed in loss because I was unable to close when I was trying to log in to their platform and it goes hangs and it was worth $356. In addition, they promote that they offer 3 pips fixed spread but most of the time I got 6 pips on major pairs. They are not a good broker in the market.
Author: Sam Pips Date: 2022-04-14 07:27:56 (UTC+3)
City Index broker has nothing good, they only have poor services. I started to trade with them four months ago, and from that moment I'm losing money and never had the chance to gain a profit. The platform they provide does not even have good quality, it has slow order execution and hard to customize. Their leverage also not competitive as the maximum leverage can be set up is 1:100 and it will give me a disadvantage in open position. Last time, I lost around $700 because of their platform freeze. I couldn't recover all my losses. It's very disappointing.
Author: Nyndi Date: 2021-12-20 06:31:04 (UTC+3)
City Index broker has nothing good. Their service quality is worst. I was trading with them and was disappointed with the result. I lost $487 in single trade because they delayed executing my order on the platform. The platform also not working stable, especially during news hours, even slippage or spread widening appears. Really, I'm suffering to trade with them. They are not a recommended broker.
Author: Derek Date: 2021-11-15 04:15:17 (UTC+3)
I did not like my trading experience at City Index. I was with them for only two months. I closed my account because their platform malfunctioned all the time. It affected my trading activities because my orders were not executed properly.
Author: Zaysi Date: 2021-08-30 02:40:28 (UTC+3)
Trading with City Index is painful. I was suffering from slow order execution and crashing trading platform. I have called them and report on the issues. However, they didn't fix the issues. I didn't see any improvement for that. They are not a reliable broker, and they ignore their clients. I have sent emails about my trading trouble, but none of them reply me. I don't like to trade with them, and the only way I can do it is only to close my account at this broker. So I closed my account and move to a reliable broker. My advice to all trader who wants to join this broker, think it clearly.
Author: John Raim Date: 2021-07-20 03:00:05 (UTC+3)
I still don't understand why City Index became popular in our country. When I tried their demo account, I did not like the experience because the platform always crashed. If that was how their demo accounts are, then I doubt that they would be able to provide smooth services on the real account.
Author: Lily Date: 2021-04-20 03:29:53 (UTC+3)
I feel so guilty joined City Index. Their platform is unstable. It does not always run smoothly. I can still earn a few profits, but there have been some missed opportunities because of the platform's technical issues. Five months since I joined them, I didn't see any improvement from them. So, I had to stop trading with them. No profit as well on these six months because of their bad trading conditions. They are an unreliable and unprofessional broker. No more trade with them. I'm moving to another broker.
Author: Neill Date: 2021-03-30 08:42:35 (UTC+3)
I deposited $100 at City Index and after one week, my account balance was down to half already. There is an issue in the platform and some of my trades are automatically closed even though I did not set a TP or SL. It will always close at a losing position which made me lose so much. I am still waiting for the response of the company now.
Author: Misuskal Date: 2021-02-04 08:16:12 (UTC+3)
I prefer City Index broker so far. Almost two months ago, I made a $1500 deposit via Skrill and got 30% welcome bonus. Using their AT Pro platform to trade and found far the best execution I have ever get. I never get disconnection problem and all my EAs work very well. Last CPI news I place an order using EA and I got profit 261$ that was wonderful. One week ago, I withdraw $640 from my profit via Skrill and they send it on my account same day even they did not deduct any fee. City Index surely deserves a 5 star rating!
Author: Hayya Date: 2020-12-22 01:48:10 (UTC+3)
I had a lot of issues with this broker. Execution of trades is always slow, spreads is too wide, which only leads to my loss. Even the support team has not been helpful, they are ignorant people. Also, the issue that made me stop trading with City Index is that I have sent a withdrawal request, and it's been two weeks now, but I still didn't get my money! Be careful with this broker. I really don't recommend them

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