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Independent rating of Forex broker City Index

2/10 (votes 100)

On-line since 2001
Country of origin UK
Regulation FSA
Payment options bank transfers, debit cards
Minimum account size -
Minimum lot size 0,01
Leverage 1:400
Spreads 0.5 pips on EURUSD
City Index was founded in 1983. The company is licensed by a reliable organisation. Besides, it has a great a great working experience. Originally, the broker was a separate entity. Later, the company was taken over by one of its main competitors. Today, City Index is part of a large financial holding company - GAIN Capital.

The broker was established in the UK. However, its headquarters are in the US. The company has branches in London, Sydney, Dubai, Hong Kong, Shanghai, Tokyo, and Singapore. The City Index's website is in English only. Its clients are primarily from the UK and the US. 

The broker positions itself as a large FX and CFD provider. Its clients can also trade cryptocurrencies.

Trading instruments and platforms
City Index offers its clients to trade around 84 currency pairs and above 4,500 shares, including indices and digital currencies such as Bitcoin, Ethereum, Bitcoin Cash, Lightcoin, and Ripple.

City Index recommends its clients trading on the Advantage Web platform. This is a browser system with a great number of settings and advantages:
  • HTML 5 advanced graphics
  • technical and fundamental analysis portal
  • fully customized screen layouts
  • Advantage apps are available for smartphones and tablets on iOS and Android
  • Reuters news feed and an economic calendar


AT Pro and MetaTrader4 are also available for download. Both platforms have a good speed of information processing and capabilities of automated trading.

Analytics, training
The company provides comprehensive market analysis. It releases reviews on the market developments on a regular basis. As for education, City Index does not offer its clients any training courses. However, there is a general introductory section where beginners can find valuable information.
Author of City Index review : Alice . Date and time of City Index review : 2020-10-21 01:26:24
I initially invested a total of $105,000 over a period of 5 weeks. My bonus/profit was $830,000, every attempt to make withdrawal failed and I was instructed to make another deposit of $25,000 before I can make withdrawals which I did. Up till now, I’m still unable to make withdrawals and all attempt to contact broker has failed. This is very pathetic and I felt so bad losing my investment. I did a due diligence test before investing with them but guess what I ended up getting burned. This is to create awareness, not everybody can be as lucky as I was. I’m saying this because I was able to recover my funds. Thanks to a recovery specialist, she’s a private investigator and wealth recovery expert…Contact her on Hack-assets via google mail for more inquiries. email; (Bettyrichard722@gmail.com), Thought someone might find this information useful
Author of City Index review : Georgiev. Date and time of City Index review : 2020-08-31 07:39:35
City Index is a scam. I got profit $800 and I requested for withdrawal but they didn't give it yet. I have called support team, they said some issue and they asked me to wait until they finish to investigate the issue and it's been 3 weeks I'm waiting for it but they don't respond me at all. I am still waiting for my money and I won't lose it, but I don't recommend this broker for your trading. Stay away from this broker.
Author of City Index review : Nerrel. Date and time of City Index review : 2020-04-17 04:30:27
I have been trading at City Index for two years and a half now. The trading experience is pleasant. Throughout the years that I have made my trading activities with them, I don't remember being troubled with anything huge. I have never encountered a very big issue that it has affected my trades. Also, although I withdraw my profit rarely, I can say that their transaction system is efficient. My fund is always transferred to me withing the estimated time of arrival.
Author of City Index review : Roberts Powell. Date and time of City Index review : 2019-08-31 16:10:26
My advise out there to traders is for you to be wise before you invest in any binary option broker I was scammed $375,000USD by online broker but at last I found someone who helped me to recover all my lost funds back from a scam broker that stocked my capital with an unregulated broker through the aid of INTERNATIONAL RECOVERY AGENCY (IRA). I was able to recover all my lost funds and bonuses back. If you need any assistance with regards of your lost funds from your broker or may be your broker manager asking you to make more deposit before you could make a withdrawal or your account has been manipulated by your broker manager or your broker has blocked your account just because they need you to make more deposit to your account. If you’re interested in getting all your lost funds back Kindly get in contact with him Via Email- powellroberts331@gmail.com He will guide you on the steps I took in getting all my refunds and bonuses back.Good luck.
Author of City Index review : Roberts Powell. Date and time of City Index review : 2019-08-29 23:46:59
My advise out there to traders is for you to be wise before you invest in any binary option broker I was scammed $375,000USD by online broker but at last I found someone who helped me to recover all my lost funds back from a scam broker that stocked my capital with an unregulated broker through the aid of INTERNATIONAL RECOVERY AGENCY (IRA). I was able to recover all my lost funds and bonuses back. If you need any assistance with regards of your lost funds from your broker or may be your broker manager asking you to make more deposit before you could make a withdrawal or your account has been manipulated by your broker manager or your broker has blocked your account just because they need you to make more deposit to your account. If you’re interested in getting all your lost funds back Kindly get in contact with him Via Email- powellroberts331@gmail.com He will guide you on the steps I took in getting all my refunds and bonuses back. Good luck.
Author of City Index review : Canary. Date and time of City Index review : 2016-10-18 10:46:07
I have been trading CFDs on FX, Stocks, Commodities and Indices with City Index for 2 years now. I have always found their customer support be helpful. Even when office hours are closed here in Australia, the lines divert to the UK and they are great to deal with. The spreads are great, usually only 1pip on the FX majors but do go to 2-3pips when market is volitile. Their ticket system is easy to use and fairly responsive. I have had troubles logging in from time to time, but not often. The ticket system have a little bit of delay sometimes due to high volume or volitility was may take 10-15 seconds to execute, but it usually only takes 2-3 seconds to execute normally. Their charts could do with more few more features though. It has the basic line study stuff like, vertical, horizontal or angled lines and Fib retracement tool, but that's it. But for me, the basics is what is successful. I have returned 840% net profit on my account last financial year end 09/10. I'm happy with that for a second year trader.
Author of City Index review : Jim. Date and time of City Index review : 2016-09-30 03:15:20
got charged an unreasonable $25 inactivity fee - absolutely outrageous behaviour, very shonky. Do not trust them
Author of City Index review : Jennica. Date and time of City Index review : 2016-09-23 01:27:24
I placed a position with City Index in 1 hour it showed a profit $6250 then started to go down so I took a profit $$5250-5150 /- the position closed the next day on my statement said this never happened it closed out and I lost 250 /- could not belevie it!!! anyone eles had problems like this?
Author of City Index review : pipbunbun. Date and time of City Index review : 2016-09-22 08:16:43
I had a month to join City Index, I was interested in their program for the traders who are still newbie. City Index offers Free Trading Alert by Text to their traders during the first three months of joining. But until now after one month I joined, I ever get that trading alert on my gadget, I did not receive any message or report from CIty Index. I've contacted their customer support and he said they'll fix it soon, I hope my problem can be settled quickly.
Author of City Index review : pipbunbun. Date and time of City Index review : 2016-09-22 08:15:56
I had a month to join City Index, I was interested in their program for the traders who are still newbie. City Index offers Free Trading Alert by Text to their traders during the first three months of joining. But until now after one month I joined, I ever get that trading alert on my gadget, I did not receive any message or report from CIty Index. I've contacted their customer support and he said they'll fix it soon, I hope my problem can be settled quickly.

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